Effective Date of Current Policy: April 16, 2018
Refunds requested during the first 30 days following delivery of the first notebook may be refunded in full. Refunds will be based on the price paid for the notebook. Beyond the first 30 days from delivery of the notebook users are no longer eligible to receive a refund.
RETURNS, EXCHANGES, & REPLACEMENTS
Returns, exchanges & replacements may be granted at the sole discretion of Full Focus Notebook®. We will issue a full refund for your purchase within 30 days of delivery. Beyond 30 days the purchase is no longer eligible for a refund. We do not offer exchanges. If your item arrived damaged please email us a photo of the damage and we will issue a replacement notebook.
Full Focus Notebook® reserves the right to refuse to issue returns or exchanges for any reason at its sole discretion. Full Focus Notebook® is not responsible if users are sent duplicate product due to having multiple accounts with Full Focus Notebook®. Returning a product to Full Focus Notebook® without authorization will not result in a refund and you will be responsible for any additional shipping charges that are incurred by Full Focus Notebook® as a result. Users agree not to refuse shipments from Full Focus Notebook®. Refusing a shipment for any reason will not result in cancellation of a plan, nor will it trigger a refund. Full Focus Notebook® assumes no responsibility and liability for any refused shipments and additional shipping charges may apply.
Full Focus Notebook® reserves the right to adjust shipping methods or costs for any reason at its sole discretion. Orders received by 12pm CST will generally be processed within the next business day. Shipping rates for addresses outside the contiguous U.S. (Alaska, Hawaii, U.S. Territories, and APO and FPO boxes) will vary. Your order confirmation will indicate final shipping amount. Full Focus Notebook® is not responsible for orders that are shown to be delivered by the postal carrier. Full Focus Notebook® is not responsible to replace shipments where the address was entered incorrectly upon purchase. We are unable to update address information once a shipment is in transit. It is the responsibility of the customer to follow up with the carrier to update address information once a shipment is in transit.
The cost of shipping goes towards shipping the item only and not towards any additional customs fees and/or taxes that may be charged for international delivery. Customer is liable for any additional customs fees and taxes necessary to receive the package.
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If we suspect fraudulent, unauthorized or illegal activity, we may reject your order or we may contact you at the phone number or email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
DIGITAL MILLENNIUM COPYRIGHT ACT
Full Focus Notebook® expects all users to respect the intellectual property rights of others. If you believe a work protected by a U.S. copyright that you or another owns has been posted on the site or without authorization, you may notify us with the following information: a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed; identification of works or materials being infringed; identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that we are capable of finding and verifying its existence; your contact information, including address, telephone number and, if available, email address; a statement that you have a valid belief that the material is not authorized by the copyright owner, its agent, or the law; and a statement made under penalty of perjury that the information provided is accurate and you are authorized to make the complaint on behalf of the copyright owner.
CHANGES TO THE WEBSITE; DISCLOSURE
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the site or will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to the site or the for any reconstruction of any lost data. YOUR USE OF THE SITE AND CONTENT OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE AND THE CONTENT OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Full Focus Notebook® HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN NO EVENT WILL Full Focus Notebook®, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE AND ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Your use of the site is dependent upon your use of a computer with adequate software or a supported mobile device and Internet access. The maintenance and security of this equipment may influence the performance of the site and it is your responsibility to ensure the equipment’s functionality.